I have done the short P&D based on the chapter14,. First, I strongly presented that in this case, the most serial problem is not financial affair, but luck of confidence of company members. So that, Creighton, the leader have to make effort. Especially, I strongly pointed out three points. First, to change the worker’s mind, Creighton made his workers to know about company’s condition. More specifically, it means all workers expect to know about theirs company’s financial condition and reputation. This is effective because sense of crisis is easily get from that, and also effective to foster the responsibility. Second, to create “ONE” company, Creighton made the metaphor. At first, I was doubted about this action because it is too commonplace. However, in large size of the people, this kind of symbol has big meaning, more specifically it became inner reasoning to get together. Black canoe is perfect selection because canoe can’t manipulate oneself and need to cooperate each. I was very impressed it. Third, Creighton try to minimize status difference between staff and line, black and white, and men and women. Through these changes, I thought that most important change is company come to know individuals, at same time, individuals come to know company.
Hi Shumpei,
返信削除Nicely summarized, and writing down these points is a great way to remember what this leader did, and maybe someday you will be in a position in which you will need to do the same or similar.
Ken